Pricing
HOME CARE SERVICES
Minimum 2 hours booking (charged per hour unless otherwise stated)
| Service | Monday-Friday (Daytime) 6:00-19:59 | Monday-Friday (Evening) 20:00-23:59 | Monday-Friday (Night) 0:00-5:59 | Saturday | Sunday | Public Holiday |
|---|---|---|---|---|---|---|
| Personal Care | $62.00 | $68.50 | $69.50 | $87.00 | $112.00 | $136.50 |
| Cleaning & household tasks | $62.00 | $68.50 | $69.50 | $87.00 | $112.00 | $136.50 |
| Overnight care (Non-active) | $295.00 (Mon to Fri 22:00 to 6:00) | $343.00 | $405.00 | $523.00 | ||
| Light Gardening | Minimum 2 hours booking (charged per hour unless otherwise stated) | |||||
| In-home respite | $62.00 | $68.50 | $69.50 | $87.00 | $112.00 | $136.50 |
| Mileage (for client transport services) | $1.40/km | $1.40/km | $1.40/km | $1.40/km | $1.40/km | $1.40/km |
| Care Management | $90 | $90 | $90 | $90 | $90 | $90 |
Management Fee
Basic HCP Funding (without Dementia Supplement)
| Service | Level 1 | Level 2 | Level 3 | Level 4 | |
|---|---|---|---|---|---|
| Care management (15%) | Per fortnight | $59.25 | $104.00 | $226.25 | $342.50 |
| Package management (13%) | Per fortnight | $51.25 | $90.25 | $196.00 | $297.25 |
HCP Funding with Dementia Supplement
| Service | Level 1 | Level 2 | Level 3 | Level 4 | |
|---|---|---|---|---|---|
| Care management (15%) | Per fortnight | $66.00 | $116.00 | $252.25 | $382.25 |
| Package management (13%) | Per fortnight | $57.25 | $100.50 | $218.75 | $331.50 |
Allied Health Services (charged per session unless otherwise stated)
Minimum 1 session booking
| Service | Monday-Friday (Daytime) 6:00-19:59 | Monday-Friday (Evening) 20:00-23:59 | Monday-Friday (Night) 0:00-5:59 | Saturday | Sunday | Public Holiday |
|---|---|---|---|---|---|---|
| Nursing (wound dressing etc.) | $135.00 | $150.00 | $152.00 | $165.00 | $175.00 | $190.00 |
| Podiatrist Service | By Quote | |||||
| Occupational Therapy | By Quote | |||||
| Physiotherapy | By Quote | |||||
| Other Allied Health Services | By Quote | |||||
| Home Modification | By Quote | |||||
| Goods and Equipment | By Quote | |||||
Home Care Services (charged per hour unless otherwise stated)
Under 2 hours booking
| Service | Monday-Friday (Daytime) 6:00-19:59 | Monday-Friday (Evening) 20:00-23:59 | Monday-Friday (Night) 0:00-5:59 | Saturday | Sunday | Public Holiday |
|---|---|---|---|---|---|---|
| Personal Care (wound dressing etc.) | $88.00 | $97.00 | $99.00 | $123.50 | $158.50 | $194.00 |
| Transport/Shopping | $88.00 | $97.00 | $99.00 | $123.50 | $158.50 | $194.00 |
| Domestic Assistance | $88.00 | $97.00 | $99.00 | $123.50 | $158.50 | $194.00 |
| Meal Preparation | $88.00 | $97.00 | $99.00 | $123.50 | $158.50 | $194.00 |
| Overnight care (non-active) | $295.00 (Mon to Fri 22:00 to 6:00) | $343.00 (Sat 22:00 to 6:00) | $405.00 (Sun 22:00 to 6:00) | $523.00 (Public Holiday 22:00 to 6:00) | ||
| Light Gardening | By Quote ($60-$175) | |||||
| In-home respite | $88.00 | $97.00 | $99.00 | $123.50 | $158.50 | $194.00 |
| Mileage (for client transport services) | $1.40/km | $1.40/km | $1.40/km | $1.40/km | $1.40/km | $1.40/km |
Understanding your Home Care Package Pricing
Personal Care Services
We support you with the daily activities that you may be finding hard to manage on your own, including showering, dressing, grooming, going to the toilet, continence management, washing and drying hair, shaving, reminding you to take your medication, and other customized personal care services.
Transport/Shopping
We arrange transport service when you need to attend an appointment, go shopping, social outing, visit family or friends, and other customized transport services.
Domestic Assistance
We help you with all those jobs in and around the home, to ensure it remains clean and tidy, giving you more time to do the things you enjoy, including vacuuming, dusting, cleaning the bathroom, washing the dishes, doing the laundry, and other customized domestic assistance services.
Meal Preparation
We help you cook a favorite meal at home or arrange for meals to be conveniently delivered to your door when required.
Overnight Care (Inactive Sleepover)
We provide you with inactive sleepover respite for you to let you and your family members have peace of mind to know there is some on hand if required. The inactive sleepover shifts run from 10:00 pm through to 6:00 am. If you need active overnight support, our staff can also remain awake and attend to you as required throughout the night, which will be provided at an applicable night rate.
Light Gardening
Our Gardening team is able to carry out light gardening jobs in and around the home, including gardening, lawn mowing, lawn tidying up and other customized services.
In-home respite
Our in-home respite services ensure you continue to receive the support you need, when your regular carer may need to attend an appointment, travel, or some time out.
Nursing
Our nurses can support you when required, including medical support, fall risk management, pain management, dementia support, CPAP/APAP/BIPAP machine management, expert wound care, and other customized nursing services.
Time of Weekday
Weekday Daytime Support: any support starts at or after 6:00 am and ends before or at 8:00 pm on a single weekday;
Weekday Evening Support: any support starts at or after 8:00 pm and ends before or at 10:00 pm on a single weekday;
Weekday Night Support: any support starts at or after 10:00 pm on a single weekday. (not include inactive sleepover shifts)
Care Management
We provide mandatory care management services. We will regularly assess your needs, goals and preferences, review your home care agreement and care plan with you, ensure your care and services align with other supports, partner with you and your family or carers about your care, ensure your care and services are culturally safe, and identify and address risks to your safety, health and wellbeing.
Package Management
Package management is a service that supports delivery of a HCP, and can cover administrative activities that we must do, such as: establishing and managing home care budgets, coordinating and scheduling services and workers, preparing invoices and monthly statements, complying with regulatory and assurance activities.
Staff Travel Costs to Visit You
We charge $0 for our care workers to travel to visit your location.